City of Des Moines Washington
  • 03-Dec-2018 to 18-Dec-2018 (PST)
  • Non-Commissioned
  • Des Moines, WA, USA
  • $22.09 - $27.83
  • Hourly
  • Regular Full-Time

The City provides an attractive benefits package which includes medical, dental, vision, life and long term disability insurance, Washington State PERS retirement, 401(a) Social Security replacement plan, 457 retirement plan contribution, and paid holidays, vacation, and sick leave.

**This posting is to develop an eligibility list for future open positions.**

The Des Moines Police Department is currently establishing an Eligibility List for Records Specialist positions. Applicants must be a minimum of 18 years of age, pass exams as mandated by the Civil Service Commission and the Des Moines Police Department, including extensive pre-employment background and criminal history checks, polygraph and drug screening; pass a typing test at a minimum of 45 wpm and a general skills assessment test, have the ability to work variable 8 to 12-hour rotating shifts, including nights, weekends, and holidays; and meet the additional minimum requirements as outlined in the job announcement at the time of application.

To Apply      

Apply online at between December 3, 2018 and December 18, 2018.

Online Assessment

Note that once you submit your online application you will be immediately prompted to complete the online typing test.  Those who meet the minimum qualifications and pass the typing test at 45 words per minute (minimum) will receive an email invitation from the Civil Service Secretary/Chief Examiner to participate in an online general skills assessment that must be completed by December 25, 2018.

Civil Service Process

The top 10 scoring candidates on the skills assessment test will receive an email invitation to an Oral Board Interview which will take place on Saturday, January 12, 2019.  Following completion of the Oral Boards, the written and scores will be combined and an Eligibility List created in rank order.  The City of Des Moines uses the Rule of Five, which means the Department must pick from the top five candidates on the Eligibility List.  The List remains effective for 12 months, unless extended or revoked by the Civil Service Commission.

If you have any questions about the position or the examination and selection process, please contact Vicki Sheckler, Civil Service Secretary/Examiner, at 206-870-6553 or

Nature of Work

The Records Specialist is the main clerical support for the 24-hour Police Department which involves variable 8 to 12-hour rotating shifts, including nights, weekends, and holidays. Specialists perform a variety of semi-routine clerical / technical work in support of the Police Department with an emphasis on receptionist and report-processing functions.  Work requires a high degree of confidentiality, interpersonal sensitivity and attention to detail.

Essential Functions

Performs clerical functions which include, but are not necessarily limited to:

  • Types and files case reports, follow-up investigation reports, and other reports as required.
  • Makes the proper distribution of all report forms and other associated documents. Includes preparation of cases for municipal court.
  • Receives and distributes incoming mail and packages.
  • Effectively handles multiple requests, tasks, and / or emergency situations in short time frames and / or simultaneously.
  • Processes concealed weapons permit applications, and properly processes moneys received.
  • Processes Pistol Transfer Applications to determine eligibility.
  • Responds to in-person counter inquiries and answers multi-line telephone systems; provides general information or refers to appropriate individual.
  • Deals with the public in a courteous manner, sometimes under adverse and emotional circumstances.
  • Maintains communication with officers in the field, providing information and data when requested.
  • Operates computer systems for accurate data entry and report processing / retrieval. Includes in-house / agency, state and national computer systems.
  • Transcribes recorded records to written form.
  • Monitors closed circuit television system for police station security.
  • Accepts Public Disclosure Requests and takes initial steps in agency's response.
  • Accepts payment for and issues animal licenses for City residents.
  • Accepts payment for alarm permits and distributes paperwork to alarm coordinator.
  • Establishes and maintains cooperative, effective working relationships with co-workers, other City employees, other law enforcement agencies and the general public using principles of good customer service.
  • Maintains confidentiality of police records and other information.
  • Reports for scheduled work with regular, reliable and punctual attendance.
  • Performs other duties as assigned by the Chief of Police of his designee, including but not limited to being assigned to work in other functional areas to cover absences or relief, equalize peak work periods, or balance the workload.
  • Works effectively under pressure and with frequent interruptions.

Necessary Knowledge, Skills, and Abilities

  • Ability to establish and maintain cooperative working relationships with other City officials, state and federal authorities, civic leaders and the general public.
  • Ability to become thoroughly familiar with the policies, procedures, rules and regulations of the department dealing with all matters that come within the area of responsibility.
  • Ability to understand and execute moderately complex oral or written directions, and to prepare clear and comprehensive reports.
  • Ability to maintain confidentiality of information and to restrict the use of such information to work duties.
  • Good working knowledge and understanding of the principles of administration and modern record keeping techniques.
  • Ability to learn, understand and operate modern office equipment.
  • Must type a minimum of 45 words per minute.

Education and Experience Requirements

  • Must be a high school graduate or have a GED equivalent at time of application.
  • Must be at least 18 years of age.
  • Pursuant to RCW 41.12.070, must be a citizen of the United States of America or a lawful permanent resident who can read and write the English language.
  • Three years of continuous work experience in administrative or clerical position is preferred, but not mandatory.

Special Requirements

  • Meet the minimum requirements for employment as established by the Des Moines Civil Service Commission.
  • Possession of and the ability to maintain throughout employment a valid Washington State Driver's License with a good driving record.
  • Successful completion of a pre-employment background and criminal history check including polygraph and drug screening.
  • Because of the known effects of tobacco use, the City of Des Moines does not hire applicants who use tobacco products.

Working Conditions and Physical Abilities

Work is performed in an office setting.  Occasional travel to off-site locations is required.  Hand-eye coordination and fine-manipulation skills are necessary to operate computers and a variety of office machinery.  The position also requires the ability to speak and hear to exchange information, the ability to sit for extended periods of time, and the ability to bend and stretch to retrieve and maintain files and records.

Equal Opportunity Employer

  • The City of Des Moines is committed to hiring a diverse workforce and all qualified applicants, including all ethnic backgrounds and persons with disabilities, are encouraged to apply. The City is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, sexual orientation, veteran status, disability status, or any other basis prohibited by federal, state, or local law.
  • In accordance with the Americans with Disabilities Act, an employer is obligated to make a reasonable accommodation only to the known limitations of an otherwise qualified individual with a disability. In general, it is the responsibility of the applicant or employee with a disability to inform the employer that an accommodation is needed to participate in the application process, to perform essential job functions or to receive equal benefits and privileges of employment.

General Information

  • The statements contained herein reflect general details as necessary to describe the principal functions for this job classification, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.
  • The physical abilities described above are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The provisions of this job description do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. 
City of Des Moines Washington
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